AI Product Portfolio

We offer adaptable AI products for enterprise use, designed to integrate smoothly with your existing systems and workflows. Whether you're looking to automate processes, enhance analytics, or build custom AI solutions, we tailor our approach to your specific needs.

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Recaster Schedule AI

Scheduler AI dashboard mockup Schedule AI Conflicts No conflicts Coverage AI Suggestions - Move Team A to 09:30 - Reserve Room Delta - Notify Stakeholders
Week calendar view Week view - Mar 2026 Mon Wed Fri Team availability panel Team availability Team Alpha Team Beta Support pod AI: swap Thu stand-up to async Frees 3 overlaps - keeps coverage 98%

Automates shift planning, meeting coordination, and resource booking. It balances team availability, workload, and timezone constraints to suggest conflict-free schedules.

Pricing: Schedule a call or contact us.

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Recaster Call Management AI

Call management AI dashboard Call Management AI Live Queue Routing Accuracy 91% Avg wait 32s AI Call Summary Customer issue classified as billing. Suggested next action: refund workflow. Create follow-up task in CRM.
Agent workspace Agent workspace - Live call Transcript (real-time) Sentiment: neutral to improving CRM snapshot Acct: Acme Corp Tier: Enterprise Next best action Offer retention Call volume chart Inbound volume - last 7 days Mon Wed Fri Sun

Manages inbound and outbound calls with AI-based routing, priority scoring, and live call summaries for sales and support teams.

Reduces wait times by directing each caller to the best available agent and generating instant follow-up tasks in your CRM.

Pricing: Schedule a call or contact us.

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Recaster Service Desk AI

Service desk AI dashboard Service Desk AI Ticket Priority High: 12 Medium: 28 Low: 46 Incident Clusters Email failures SSO lockouts VPN access Suggested Resolution 1) Reset SSO token and verify IdP sync status. 2) Send guided user response with fallback steps. 3) Escalate only if SLA threshold is at risk.
Knowledge base search Knowledge base Search: VPN split tunnel Windows Top matches (AI-ranked) KB-4402 - VPN troubleshooting (2026) Match 96% - Used 142 times this month Runbook - Remote access reset Match 88% - SLA-safe template Insert into reply SLA risk panel SLA risk - Ticket INC-9182 P1 - Response due in 12 min Elapsed - AI predicts breach if no owner in 8 min Owner queue Lena (L2) Marco (on-call) Auto-actions - Page on-call - Open bridge room - Draft customer update

AI operations workspace for IT and business service desks with automated ticket triage, incident clustering, and SLA risk alerts.

Classifies requests, drafts responses, and recommends resolutions from your internal knowledge base to speed up first-response time.

Pricing: Schedule a call or contact us.

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